How to reach us
- contact@saundaryaai.com
One address covers everything - support, billing, privacy requests, legal and grievances all arrive in the same monitored inbox. Put the topic in the subject line and it reaches the right person faster.
Email is the fastest route for anything account-related, because we can verify who you are from the address you write from.
How long we take
- First reply to support email
- Within 1 business day
- Billing corrections
- Within 5 business days
- Privacy and data requests
- Within 30 days, usually much sooner
- Grievances
- Acknowledged within 24 hours, resolved within 15 days
Business days are Monday to Friday, excluding Indian public holidays.
Business details
- Legal entity
- [TODO: registered company name, e.g. Saundarya Technologies Pvt Ltd]
- Trading as
- Saundarya AI
- CIN
- [TODO: CIN, if a private limited company]
- GSTIN
- [TODO: GSTIN, if registered]
Before you write
These get answered instantly and without waiting for us:
- Deleting your account - Profile, then Account, then Delete account
- Cancelling a subscription - Profile, then Subscription
- Resetting a password - the Forgot password link on the sign-in screen